How to handle complaints

Complaints. I’ve had a few. Leaders will get the complaints of the people they lead.  It’s only a matter of time.  In ministry they can sneak into a committee meeting, Bible study or, my favorite, right before a worship service.  Phone calls, emails, anonymous letters and even social media messages can come from anyone at anytime. You’d do well by deciding beforehand how you will handle complaints. I’ve learned to filter them.  Some complaints represent…..

If The Ellen Show was church

Do me a favor. Watch this video from The Ellen Show. As you do, pretend Ellen is the preacher, the audience is the congregation, the set is a church, the show is Sunday morning worship and the guy is your first-time guest. Is there anything we can learn? And please realize, more and more, “church” is something that more and more people haven’t “done.” Stay blessed…john

Wait for it

The hardest part about asking questions is waiting for answers. Let me rephrase that.  The hardest part about asking good questions is waiting for answers. We are used to being rewarded for expediency.  But if you’re trying to learn something, solve an issue or move forward you need time to ask questions.  If you don’t create that time, you don’t really engage people’s creativity or knowledge.  You merely put a question mark at the end…..

Frustrated leaders

How can leaders tell if they’re only frustrated because things aren’t working out their way? Easy. They’re content when things aren’t going their way, but are working out. Stay blessed…john

A different spirit

Churches are dying. The Christian faith is dying. At least that’s what the reports indicate.  It reminds me of the reports the “spies” came back with when they first explored the land God had promised the Israelites.  In the book of Numbers, a group goes to discover this new land.  Oh, it’s nice alright, but it’s full of giant, dangerous people.  We’ll never be able to go there!  The group said that and I’m sure…..